Return Policy

  • All products are returnable if the product is in the same condition as when purchased. This includes the product packaging and original price tags.
  • The product’s packing material must be in same condition as when received. Products must not be used.
  • Product must be returned along with all accessories.
  • Serial number must be on product, product without serial number will not acceptable.
  • Product need to be returned should be claimed in 48 hours. The customer will be guided for return or exchange. The product once received by Sunblaze appliances will be inspected for any other damages. If the claim stated is genuine the product will be replaced or the money will be reimbursed. Products claimed beyond 48 hours will only be exchanged not returned.
  • Contact us via email or phone, our contact detail is (contact link). We will guide you about process for the same.
  • After obtaining a RETURN AUTHORIZATION, product can be returned to our head office: 103, Vardhman Plaza 2000, Behind M2K Pitampura, New Delhi-110034
  • In store return option - ‐ After obtaining a RETURN AUTHORIZATION, product can be returned to: 103, Vardhman Plaza 2000, Behind M2K Pitampura, New Delhi-110034
  • Customer is responsible about shipping charges for return of products. Shipping charges Will be borne by Sunblaze Appliances only if the product received has a manufacturing defect or was in damaged Condition
  • Customer is responsible about damaged due to returning transit. It is advised that the return packets should be strongly packaged.
  • If any product which is delivered is not same as per order or in damaged condition then the same will be replaced by us without any charge. (In condition of damaged product, it is your responsibility to contact us immediately.
  • Your credit card will be refunded once the item is inspected.
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